Serving Prescott since 2017
In-home computer repair and tech help in Prescott
We're based here, most of our 800+ client homes are here, and we've been in Prescott living rooms since 2017. Whatever the tech problem, it has probably already happened a few streets from you.
Straight from the call log
What we get called for in Prescott
-
WiFi versus old walls
Prescott's older and historic homes are beautiful and hostile to WiFi in equal measure. Plaster-and-lath walls eat signal, and almost nothing built before the 90s has network wiring. We design around the house instead of fighting it. Often that means one wired access point in exactly the right place.
-
The detached garage and studio problem
Downtown-area lots love a detached garage, casita or studio out back. Getting reliable internet across that gap is one of our most common Prescott jobs.
-
Retiree tech, done patiently
A large share of our Prescott clients are retired, and our whole style is built for it: we explain in plain English, write things down, and never sell at your kitchen table. It's why the reviews say the word 'patient' so often.
-
Monsoon season aftermath
Every July and August the calls follow the storms: routers and TVs after a surge, internet that never came back after an outage. A good surge strip is cheaper than any of it. Ask us which one.
We're based in Prescott, so you're the shortest drive we make. The clock starts at dispatch and there's no trip fee, which means central Prescott effectively pays labor only.
Prescott questions, answered
Is there a trip fee to come to my house in Prescott?
No. There's no trip fee anywhere we go. Your technician's clock starts when they head your way, one direction only, and we're based in Prescott, so for most of town that's a few minutes. Here's how our pricing works.
What does in-home computer repair cost in Prescott?
$160 an hour, with a 1-hour minimum on-site and no diagnostic fee. Most repair visits run one to two hours plus any parts, and if a machine isn't worth fixing we say so before the clock runs long. Remote sessions bill at the same rate with a 30-minute minimum.
How soon can someone come out in Prescott?
Most calls are wrapped up within three days of the first call, and many problems are diagnosed, often fixed, in a remote session the same or next day. OneStop members get priority scheduling.
Before you open the door
Who's coming to your house
Every TekStop technician is background-checked and holds a CompTIA A+ certification at minimum. TekStop LLC carries general liability insurance. We show up when we said we would, explain everything in plain English, and never sell you anything at your kitchen table.
Also serving Prescott Valley, Chino Valley and Dewey-Humboldt.
Get Connected. Stay Supported.
Need a hand in Prescott?
Call and you'll reach our local team. You'll get a straight answer about what it'll cost.
Call TekStop at (928) 583-4454 Monday–Friday, 8am–5pm. Closed all federal holidays and Black Friday.
After hours, you'll get an emergency option. Emergency work is billed at $320/hour.