If instructed by your TekStop Help Desk technician, click the link below to download our remote support application.
Remote Support When You Need It Most
As an alternative to on-site services, many problems can be resolved remotely with our Remote I.T. Support services for Mac and PC. If your computer boots into the operating system and can connect to the internet, we can perform remote computer repair services for you.
If you would like to have your computer serviced remotely, please call to speak with a support agent at 928-583-4454.
Beware of Remote Support Scams!
Remote support is a fantastic way to get computer repair services. However, scammers have abused this technology to steal money from unsuspecting victims. The most important rule to follow is this. Never allow anyone to remotely control your computer unless you know and trust the individual with whom you’re working.
When in doubt, always call your trusted IT professional before allowing anyone to connect to your computer. It’s better to be safe than sorry!
OneStop Plus for Your Home
OneStop Plus is our support plan for residential clients that want remote support and monitoring for their home computers. Our service includes unlimited remote support, monitoring of critical system components, and enhanced antimalware software. With OneStop Plus, we’re only a call away to help you resolve your computer problems quickly.
Remote Support Software
Remote tech support is a valuable way to get computer help when you need it, fast! At TekStop, we use remote support software to monitor and manage our clients’ systems. We can perform a variety of tasks remotely. The only requirement is that the computer is able to boot into the operating system and connect to the internet.
With our remote I.T. services, we can automate routine tasks to make sure your computer is running smoothly. Tasks such as Windows updates, disk cleanup, and more can be automatically performed without interrupting your work. We have a comprehensive set of tools and policies in place to help our clients stay productive.