Since 2017
The tech company you'd let in the house
9 years, 800+ homes in Arizona's Quad Cities, and a 5.0 on Google. Built one patient house call at a time.
How this started
Technology should be the easy part of your day
TekStop began in 2017 with one van and a hunch: that people around Prescott wanted a person, not a computer shop. Someone who comes to the house, fixes the thing, explains what happened without the jargon, and answers the phone the next time too.
9 years, 800+ homes and 185 Google reviews later, that's still the whole model. We're deliberately small: you'll know who's coming to your door, and whoever answers the phone can see the notes from your last visit. In 2023 we split the company in two so each half could do one thing well. TekStop took the homes, and our sister brand Sentry CTO took the businesses.
Our mission
Technology at home can be complicated and disruptive. TekStop exists to help people use it with confidence. We protect our clients, guide them, and help them use technology responsibly and effectively at home. Proactive security, thoughtful service, and ongoing education are how we do it, so our clients get more out of their technology and take on less risk.
Who shows up
Meet the team
-
Niles Benghauser
Founder & Technician
Started TekStop in 2017 after more than 15 years in IT. He figured Prescott deserved tech help that shows up on time, explains itself in plain English, and doesn't sell you things you don't need.
CompTIA A+ · Network+ · Background-checked
-
Joshua Jackson
Technician
The calm voice on the other end of a great many support calls, and the reason so many reviews use the word "patient." Equally at home untangling a WiFi mess or walking someone through it on the phone.
CompTIA A+ · Network+ · Background-checked
Our standards
What it takes to wear the shirt
- Background check, every technician. Non-negotiable for anyone entering a client's home.
- CompTIA A+ certification, minimum. Industry-standard proof of competence, before the first solo house call.
- Insured. TekStop LLC carries general liability insurance.
- No kitchen-table sales. We recommend what we'd put in our own homes, and we put it in writing.
- No polos, no scripts. Our technicians introduce themselves by name, and nobody here is working a sales quota.
Running a business? Commercial IT lives with our sister brand: managed networks, business email, compliance.
About Sentry CTO →Get Connected. Stay Supported.
Come say hello, by phone
No pitch, no pressure. Describe the problem and we'll tell you what we'd do about it.
Call TekStop at (928) 583-4454 Monday–Friday, 8am–5pm. Closed all federal holidays and Black Friday.
After hours, you'll get an emergency option. Emergency work is billed at $320/hour.