Computer tune-up in Prescott

Our rate is $160 an hour with a 30-minute minimum for remote sessions, and a typical tune-up finishes in under an hour, so most run $80 to $160. On-site visits carry no trip fee and no diagnostic fee anywhere in the Quad Cities. If you'd rather drop the machine off at the Tek Shop, tune-ups there are flat-rate rather than hourly: Tek Standard, $160 however long the work takes. Full rates are on the pricing page.

Usually under an hour, start to finish. Remote sessions typically run 30 to 60 minutes, and most happen the same day you call, often on the first call. On-site visits usually bundle the tune-up with whatever else is on your list and run 1 to 2 hours. A machine left at the shop waits its turn on the bench, so it is normally ready in 1 to 2 days.

Yes. A tune-up is one of the best remote jobs there is. You watch everything happen on your own screen, ask questions as we go, and the computer never leaves your house. Here's how a remote session works if you haven't done one before.

Yes. Most of our clients run Windows, but we do Mac tune-ups too: the same checklist, adapted to macOS, whether we run it remotely, at your home or at the Tek Shop counter.

Then we tell you early, usually within the first half hour, not after the bill has grown. A machine that's 5 or more years old, or where the fix costs more than about 30% of a replacement, is usually a replacement conversation; you pay for the time spent, and we never keep the clock running without telling you. When replacement is the answer, new computer setup makes the move painless.

Expect the opposite. Registry cleaners and their "optimizer" cousins range from useless to actively harmful in our experience, and a tune-up is far more likely to remove one than to add one. Anything such an app legitimately promises is already part of the tune-up itself, handled by a person with judgment.

Sometimes; that's why a full malware scan is step two on the checklist. Adware and bad browser extensions are the third most common cause of slowness we find. If it turns out to be a genuine infection, you hear what we found before we do anything else, and the cleanup usually happens in the same session.

Often, yes. A slow spinning hard drive holds back many older machines, and swapping it for an SSD transforms them. We supply and install both: SSDs typically run $150 to $250 in parts, with 1 to 2 hours of labor depending on how much data moves. The tune-up is where we tell you whether the upgrade is worth it for your particular machine.

There's no schedule taped to our wall: a machine earns a tune-up when it starts dragging, or never, if the maintenance runs automatically. That's what OneStop Plus is for. The same upkeep runs year-round (malware protection, patching, error monitoring), with unlimited remote support when a question comes up.

Let us figure that out before you spend anything. Internet and WiFi trouble is the second most common thing we find behind a "slow computer" call, so we take that question seriously from the start. If the WiFi turns out to be the real problem, we tell you plainly and steer you toward the network fix rather than a cleanup that was never going to help.