In fact, the TekStop experts will work with your business to design, cost-effective communications solution that meets your unique requirements. Above all, a VoIP system will significantly improve the efficiency and flexibility of your business.
No receptionist Needed with VoIP!
Because an auto-attendant allows callers to be automatically transferred to an extension. No need to employ an operator or receptionist. A simple menu system (“for sales, press 1, for service, press 2,” etc.) can fit the needs of many businesses. An auto-attendant will direct a caller to reach a live operator by dialing a number, which is usually “0”.
Furthermore, a ‘hunt group’ allows a caller to automatically find a sales or support agent from among a group of extensions. Each extension is contacted in order until an available extension answers. An extension will be bypassed if the person is currently on the phone or has blocked their extension from this process.
VoIP Solutions and Queues
In a call center, an auto-attendant processes incoming calls from the company’s toll-free or local numbers. The auto-attendant directs the call to the appropriate “holding pattern.” Then, connect the caller to sales, returns, or other support, for example. Or bypass the queue, so an available agent can take the call, which eliminates wait times.
How would like a feature that allows you to do the following?
Receive and then listen to messages in any order desired
Scroll through each message visually
Delete, save, or archive messages by touch
Get transcription of messages and send voice messages by email or text
VoIP Business Phones in Prescott Work from Home
Would you like to work from your home? In most cases, your employees can work from home too. Absolutely! Quite easily with a desk phone or the softphone app.
In short the cost savings of VoIP solutions aresubstantial compared to traditional analog phone lines. Call our TekStop experts to find out how an internet phone system can handle your unique business circumstances. VoIP solutions are the most capable and cost-efficient phone systems for your working environment.
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Finally, TekStop Computer Repair in Prescott, we are experts in dealing with all kinds of computer and network issues and can make things easy for you!